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Privacy Policy

Last updated: October 1, 2024

1. Introduction

OnlineRetailHQ.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.onlineretailhq.com (the "Site") and use our services (collectively, the "Services"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use the Services.  

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, participate in activities on the Site, or otherwise contact us.  

The personal information we collect may include:

  • Personal identifiers: such as your name, email address, postal address, phone number, online identifiers (e.g., IP address), and account username and password.
  • Commercial information: such as records of products or services you have purchased, considered, or shown interest in.
  • Internet activity: such as your browsing history on the Site, search queries, interactions with our online ads or content, and device information.
  • Geolocation data: such as your device's location when you use our Services.
  • Inferences: We may draw inferences from your personal information to create a profile reflecting your preferences and interests.

2.2 Non-Personal Information

We automatically collect certain non-personal information when you access the Site or use the Services. This information does not reveal your specific identity and may include:

  • Log data: such as your IP address, browser type, operating system, access times, and referring website addresses.
  • Device information: such as your device type, model, and operating system.
  • Usage data: such as information about how you use the Site and Services, including the pages you visit, the features you use, and the time spent on those pages and features.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide and improve the Services: operate, maintain, and improve the Site and Services; personalize your experience; and provide customer support.  
  • Communicate with you: respond to your inquiries; send you administrative information; and provide you with updates and marketing communications.
  • Analyze and understand our users: track user behavior and trends; analyze the effectiveness of our marketing campaigns; and conduct research and analysis.
  • Protect our rights and interests: enforce our Terms of Service; prevent fraud and abuse; and protect the security of the Site and Services.
  • Comply with legal obligations: comply with applicable laws and regulations.

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: We may process your information with your consent, such as when you sign up for our newsletter or agree to receive marketing communications.
  • Contractual necessity: We may process your information to perform our contractual obligations to you, such as when you purchase our services.
  • Legitimate interests: We may process your information for our legitimate interests, such as to improve our Services, prevent fraud, and protect our legal rights.
  • Legal obligations: We may process your information to comply with applicable laws and regulations.

5. Disclosure of Your Information

We may disclose your information to third parties in the following circumstances:

    • Service providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, and payment processing.  
    • Business partners: We may share your information with our business partners who offer products or services that may be of interest to you.
  • Legal authorities: We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the Services or the public.  
  • Business transfers: We may disclose your information in connection with a merger, acquisition, or sale of all or a portion of our assets.  

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.  

7. Your Data Protection Rights  

You have the following data protection rights:

    • Access: You have the right to access your personal information that we hold.
    • Rectification: You have the right to have your personal information corrected if it is inaccurate or incomplete.
    • Erasure: You have the right to have your personal information erased in certain circumstances.
    • Restriction of processing: You have the right to restrict the processing of your personal information in certain circumstances.  
    • Objection to processing: You have the right to object to the processing of your personal information in certain circumstances.  
  • Data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.  
  • Withdrawal of consent: You have the right to withdraw your consent at any time, where consent is the legal basis for processing your personal information.  

To exercise any of these rights, please contact us at [email address removed]

8. International Data Transfers

We may transfer your personal information to countries outside of the European Economic Area (EEA). These countries may not have data protection laws that are equivalent to those in the EEA. However, we will take steps to ensure that your personal information is protected to the same level as in the EEA.  

9. Children's Privacy

The Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at PrivacyPolicy@OnlineRetailHQ.com

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Site and update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.  

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: PrivacyPolicy@OnlineRetailHQ.com